1.- Is my product well packed?
As if it was a relic from Indiana Jones: We perform each step below to keep books in best possible shape for the longest time ever.
a) Books are cleaned and sealed inside acid free PVC bags, and kept like this in our personal stock until shipped.
b) After an order is made, books are bagged inside thick kraft bags.
c) right after, bubble wrapped and sealed inside bubble envelopes (yep, double layer of bubbles) or boxed if the order is bigger.
d) then shipped anywhere in the world.
2.- Are the books packaged in a discreet way?
Absolutely.
All orders are packaged in generic kraft boxes or bubble envelopes. And no, customs never or nearly never opens or checks what the box contains, since they are books.
3.- Do I have to pay for customs?
No.
All customs taxes and fees as well as paperwork are handled by us, so rest assured!.
4.- How long does a package take to arrive at my address?;
In stock, average time: 5-12 days.
If all the books you ordered are in our personal shelves, they will be shipped right away, usually 1-3 working days, and then the shipping time which goes from 5 to 12 days as much depending on where you live.
Available in Japan, average time: 30-50 days
Usually a book from Japan takes around 25-40 days since the day we ordered. And another 2-3 days for us to check, prepare and ship your complete order.
5.- Where is my package shipped from?
from the EU, Spain
Unless you live in the UK, or any other country outside the EU. you may be applied for custom taxes at the moment you receive your package.
6.- Are books used or are they new?
Yes and No.
Most of the books are unsealed, in like-new condition. To be honest with you, we bought brand new books and “used” ones many times, and you put them together and you can’t tell the difference.
7.- Do I have any problem buying these books from my country?
No.
If you check wikipedia here, the only genre that has “law affairs” is lolicon. Yet, nothing has ever happened to any of our customers to those countries mentioned in the wikipedia post.